📄 Phonewise Privacy Policy

Effective Date: [Insert Date]

Phonewise (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including SMS communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address (if provided)

• Employer or company affiliation (e.g., trucking company)

Usage Information

• Messages sent and received through our platform

• Interaction data related to dispatch and operational communications

2. How We Use Your Information

We use your information to:

• Send SMS messages related to dispatch, job assignments, and operational updates

• Provide customer support and respond to inquiries

• Facilitate communication between drivers and dispatch systems

• Improve our services and platform functionality

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from Phonewise.

• Message frequency varies depending on operational activity

• Message and data rates may apply

• You can opt out at any time by replying STOP

• You can request help by replying HELP

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only in the following circumstances:

• With your employer (trucking company) for operational communication purposes

• With service providers who assist in delivering our services (such as messaging platforms), strictly for business operations

• When required by law or to protect our legal rights

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes and enforce agreements

7. Your Rights and Choices

You have the right to:

• Opt out of SMS communications at any time by replying STOP

• Request access to or deletion of your personal information (where applicable)

To make a request, contact us at:
Help@PhoneWiseUSA.com

8. Third-Party Services

Our services may use third-party providers (such as SMS delivery platforms) to facilitate communications. These providers only access information necessary to perform their services and are obligated to protect your data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Phonewise
Help@PhoneWiseUSA.com