📄 Phonewise Terms of Service (SMS Program)

Effective Date: 1/1/2026

These Terms of Service (“Terms”) govern your use of SMS messaging services provided by Phonewise (“Company,” “we,” “us,” or “our”). By providing your mobile phone number and opting in to receive messages, you agree to these Terms.

1. SMS Program Description

Phonewise provides SMS messaging services to facilitate communication related to:

• Dispatch operations

• Job assignments

• Load and delivery updates

• Account notifications

• Operational and service-related updates

Messages are strictly operational and conversational in nature and are not promotional.

2. User Consent (Opt-In)

By providing your mobile phone number through our website, application, onboarding process, or by initiating communication with us, you expressly consent to receive SMS messages from Phonewise.

Consent may be obtained through:

• Web or app registration forms

• Employer onboarding (digital or paper forms)

• Direct communication initiated by the user (texting first)

You confirm that:

• You are the authorized user of the phone number provided

• You have the authority to consent to receive messages

3. Message Frequency

Message frequency varies depending on dispatch activity, job assignments, and account activity.

4. Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. Phonewise is not responsible for any charges incurred.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send “STOP,” you will receive a confirmation message and will no longer receive SMS messages from us unless you re-enroll.

6. Help Instructions

For assistance, reply:

HELP

Or contact us at:Help@PhonewiseUSA.com

 

7. Privacy

Your information will be handled in accordance with our Privacy Policy:
👉 https://rachelrands3.wixsite.com/my-site/privacy

We do not sell or share your personal information with third parties for marketing purposes.

8. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over mobile networks is completely secure, and we cannot guarantee absolute security.

9. Eligibility

You must be at least 18 years old or have permission from a legal guardian to use this service.

10. Changes to Terms

Phonewise reserves the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

For questions regarding these Terms, please contact:

INFO@PhonewiseUSA.com